Privacy Policy
Last Updated: April 27, 2026
This Privacy Policy explains how Elizabeth Corral ("we," "us," or "our") collects, uses, and protects information about you when you visit corralagent.com, contact us, or engage our insurance services.
Elizabeth Corral is a licensed insurance producer (California License #4479854) and a captive agent of Farmers Insurance, operating under an authorized Farmers Insurance Agency. We help individuals and families with personal lines insurance products through Farmers Insurance.
By using our website, contacting us, or engaging with our services, you consent to the practices described in this policy.
Information We Collect
We collect information that you provide directly to us, as well as information collected automatically through your use of our website.
Information You Provide
Contact information: name, mailing address, email address, phone number(s), date of birth
Insurance-related information: household members, vehicles, drivers, property details, coverage history, claims history, employment, and other information necessary for insurance quoting and policy servicing
SMS opt-in information: phone number, the date and content of your consent, and your text-message preferences (when you opt in to receive text messages from us)
Communications: any information you share with us via email, phone, text, voicemail, or contact forms
Information Collected Automatically
Website usage data: pages visited, time spent on the site, browser type, device type, IP address, and similar technical information collected through our website hosting platform (Squarespace) and standard web analytics tools
Cookies: our website may use cookies and similar technologies for site functionality and analytics. You can control cookies through your browser settings.
How We Use Your Information
We use the information we collect to:
Provide insurance quotes, write and service insurance policies, and assist with claims through Farmers Insurance
Communicate with you about your insurance coverage, including renewal reminders, payment notifications, policy updates, and account-related messages
Respond to your inquiries and requests
Send appointment reminders, quote follow-ups, and service-related text messages, but only after you have opted in to receive SMS communications from us
Comply with legal obligations, including those imposed by state insurance regulators, the California Department of Insurance, and applicable federal and state laws
Protect against fraud, unauthorized transactions, claims, or other liabilities
SMS / Text Message Communications
If you have opted in to receive text messages from Elizabeth Corral, you may receive messages related to insurance quote follow-ups, policy reminders, appointment confirmations, account notifications, and similar service-related communications.
Mobile Information Sharing. Mobile information, including phone numbers and SMS opt-in data, will not be shared with third parties or affiliates for marketing or promotional purposes. SMS-related information may be shared only with subprocessors that assist us in the provision of our services, including our texting service provider (currently Quo, formerly OpenPhone).
Message Frequency. Message frequency varies based on your relationship with us and the nature of the communications.
Message and Data Rates. Standard message and data rates may apply, depending on your mobile carrier plan.
Help. Reply HELP to any text message to receive assistance, or contact us using the information in Section 11 below.
Opt-Out. You can opt out of text messages at any time by replying STOP to any message. Once you reply STOP, you will receive a confirmation message and we will not send you further marketing or service-related text messages, except as required to confirm your opt-out request. You may opt back in at any time by texting START or by contacting us directly.
Consent. Your consent to receive text messages is not a condition of purchasing any insurance product.
How We Share Your Information
We share your information only as follows:
With Farmers Insurance and its affiliates, in connection with insurance quoting, underwriting, policy administration, claims handling, and related insurance services. Farmers Insurance has its own privacy practices, available at farmers.com/privacy-center, that govern its independent collection and use of your information.
With the authorized Farmers Insurance Agency under which Elizabeth Corral operates as a sub-agent, to the extent necessary for client servicing and the conduct of agency business.
With service providers and subprocessors who help us operate our business (for example, our texting service provider, customer relationship management software, and website hosting platform), subject to confidentiality and data-protection obligations.
As required by law, including in response to subpoenas, court orders, regulatory requests, or to comply with applicable laws and regulations including those of the California Department of Insurance.
To protect rights, property, or safety of Elizabeth Corral, our clients, or others.
In a business transfer in the event of a merger, acquisition, sale of assets, or similar transaction, your information may be transferred to a successor entity, subject to this policy.
We do not sell your personal information.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is 100% secure, however, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to provide ongoing insurance services, to comply with legal and regulatory obligations (including insurance recordkeeping requirements), to resolve disputes, and to enforce our agreements. Insurance records are typically retained as required by state insurance regulators, generally for a period of years following the end of the policy or claim.
Your Rights — California Residents (CCPA / CPRA)
If you are a California resident, the California Consumer Privacy Act and California Privacy Rights Act provide you with specific rights regarding your personal information, including:
Right to Know what personal information we collect, use, disclose, and (if applicable) sell or share about you
Right to Delete personal information we hold about you, subject to certain exceptions (insurance records may be subject to mandatory retention periods)
Right to Correct inaccurate personal information we hold about you
Right to Opt-Out of Sale or Sharing of your personal information. We do not sell or share your personal information for cross-context behavioral advertising.
Right to Limit Use of Sensitive Personal Information that we collect about you
Right to Non-Discrimination for exercising any of these rights
To exercise any of these rights, please contact us using the information in Section 11. We will verify your identity before responding to your request and will respond within the timeframes required by law.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete that information.
Third-Party Links
Our website may contain links to third-party websites, including farmers.com, our texting platform, and others. We are not responsible for the privacy practices of those third parties. Please review their privacy policies before sharing information with them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. Material changes will be communicated to you through a notice on our website or, where appropriate, by direct communication. Your continued use of our services after a change indicates your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy, would like to exercise your privacy rights, or wish to opt out of communications, please contact us:
Elizabeth Corral, California Insurance License #4479854, Captive agent, Farmers Insurance Company (corralagent.com, liz@corralagent.com)
For insurance-related privacy questions specific to your Farmers Insurance policies, you may also contact Farmers Insurance directly via their Privacy Center at farmers.com/privacy-center.
This Privacy Policy is provided for transparency and compliance with applicable privacy laws and regulations, including the California Consumer Privacy Act, the California Privacy Rights Act, and the Telephone Consumer Protection Act. It is intended to inform you of how Elizabeth Corral handles personal information in the course of providing licensed insurance services.